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Privacy Policy

This Privacy Policy governs the manner in which we collect, use, maintain and disclose information collected from users (‘User’) of the www.macadamiasaustralia.net website (‘Site’). This privacy policy applies to the Site and all products and services offered by Macadamias Australia (‘us/we’).

PERSONAL IDENTIFICATION INFORMATION

We may collect personal identification information from the User in a variety of ways, including, but not limited to, when the User visits the Site, registers on the Site, places an order for products, subscribes to the newsletter, fills out a form, and in connection with other activities, services, features or resources we make available on the Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from the User if the User voluntarily submits such information to us. The User can always refuse to supply personal identification information, however, a refusal to supply personal information may prevent the User from engaging in certain Site related activities, such as placing an order for products.

NON-PERSONAL IDENTIFICATION INFORMATION

We may collect non-personal identification information about the User when the User interacts with the Site. Non-personal identification information may include the browser name, the type of computer and technical information about the User and the means of connection to the Site, such as the operating system, internet service providers used and other similar information.

WEB BROWSER COOKIES

The Site may use “cookies” to enhance the experience for the User. The User’s web browser places cookies on the User’s hard drive for record-keeping purposes and may track information about the User. The User may choose to set their web browser to refuse cookies, or to alert the User when cookies are being sent. If the User’s web browser refusing cookies, some parts of the Site may not function properly.

HOW WE USE COLLECTED INFORMATION

We may collect and use the personal information of the User for the following purposes:

To improve customer service

Information provided by the User helps us to respond to customer service requests and support needs by the User more efficiently.

To personalize user experience

We may use information to understand how any or all of the Users as a group use the services and resources provided on the Site.

To improve the Site

We may use feedback provided by the User to improve our products and services.

To process payments

We may use the information provided by the User when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails

We may use the User’s email address to:

send to the User information and updates in relation to their order;

respond to any enquiries, questions, and/or other requests by the User.

If the User chooses to opt-in to our mailing list, the User will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on the Site.

Sharing your personal information

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as accepting payment for orders, sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

CHANGES TO THIS PRIVACY POLICY

Macadamias Australia has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage the User to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. The User acknowledges and agrees that it is the User’s responsibility to review this privacy policy periodically and become aware of modifications.

YOUR ACCEPTANCE OF THESE TERMS

By using the Site, the User accepts this policy and our terms of service. If the User does not agree to this policy, please do not use the Site. The User’s continued use of the Site following any changes to this policy will be deemed as the User’s acceptance of those changes.

CONTACTING US

If you have any questions about this policy, the practices of the Site, or your dealings with the site, please contact us at:

Macadamias Australia Office Phone Number  – 07 41597 265

Email: [email protected]

Address

4625 Goodwood Road
Bundaberg QLD 4670 Australia

ABN: 34 639 628 676

Address

4625 Goodwood Road
Bundaberg QLD 4670 Australia

ABN – 34 639 628 676

Phone

Phone: 07 4159 7265
Fax: 07 4159 7460